Terms and Conditions

General Terms & Conditions

General Information

The following sales conditions are applicable to offers and/or agreements between Exalto Emirates LLC (VENDOR) and the customer (BUYER). Any purchase from VENDOR by BUYER implies the BUYER's express acceptance of these conditions.

  • Minor customers (under the age of 18) shall not register as a user of the website and shall not transact on or use the website.

  • The cardholder must retain a copy of transaction records and Merchant policies and rules.

  • Exalto Emirates accepts online payments using Visa and Mastercard credit/debit card in AED and USD.We also accept an uploaded Purchase Order from customers who have a credit approval from us.

Exalto Emirates LLC maintains the website :http://www.exalto-emirates.com


Prices are intended ex-works, net of transport, port and insurance costs. Prices do not include any V.A.T.


Delivery Dates

The delivery dates are always intended as "indicative" and the agreement shall remain fully and unconditionally effective whatever the actual delivery date. In no case shall failure to respect the quoted delivery date give rise to any right to compensation.


Exalto Emirates LLC shall proceed with transport on behalf of and at the expense of the BUYER via the method selected at checkout. All transport, including carriage paid delivery, is at the BUYER's risk. The VENDOR will only insure the goods for shipment at the expense of the BUYER at the specific request of the BUYER. It is the BUYER's responsibility to check the condition and nature of the goods on arrival. Any loss or breakage found must be notified to the carrier within three days, via registered letter with advice of delivery. Any materials not collected within 30 days after notification to BUYER that order is ready to be shipped/ collected shall be returned to stock and are subject to 10% re-stocking charges.

Any complaints relating to deliveries not corresponding to the order must be made immediately to Exalto Emirates LLC and confirmed in writing within eight days of receipt of the delivery. In the absence of such a complaint, Exalto Emirates LLC shall be exonerated from any liability to the BUYER.

Goods which need to be returned will only be accepted subject to prior agreement in writing from Exalto Emirates LLC and if returned from outside the United Arab Emirates must arrive free of any duties and charges. The maximum period for return of any goods is 30 days from date of purchase.