Returns and Refunds

RETURN POLICY
  • If you decide to return an item, we can accept this return within 30 days of purchase only.

  • Please send a return request to [email protected] and await approval to return the goods.

  • Please make sure that the material is returned in an ‘as new’ condition, in the original packing with all accessories and documentation, however we will charge 10% re-stocking costs.

  • Upon receipt and inspection we will issue the refund.

  • In case material is returned in a damaged or otherwise not pristine condition we reserve the right to make a reasonable deduction from the purchase price to cover repair and/or repackaging costs.

  • Any costs related to shipping and custom duty for returned items are for customer’s account.

  • Refunds will be done only through the original payment method.

  • Items specifically ordered for a customer cannot be returned.

CANCELLATION POLICY
  • Customers can cancel an order at any time, before the shipment has been processed, without fees or penalties.

  • The refund will be processed within 48 hours of the order being cancelled via email correspondence with [email protected].