Exalto Emirates LLC.

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Return & Cancellation Policy

Return Policy

If you decide to return an item, we can accept this return within 30 days of purchase only.

Please send a return request to webmaster@exalto-emirates.com and await approval to return the goods.

Please make sure that the material is returned in an ‘as new’ condition, in the original packing with all accessories and documentation, however we will charge 10% re-stocking costs.

Upon receipt and inspection we will issue the refund.

In case material is returned in a damaged or otherwise not pristine condition we reserve the right to make a reasonable deduction from the purchase price to cover repair and/or repackaging costs.

Any costs related to shipping and custom duty for returned items are for customer’s account. 

Refunds will be done only through the original payment method. 

Items specifically ordered for a customer cannot be returned.

Cancellation Policy

Customers can cancel an order at any time, before the shipment has been processed, without fees or penalties. 

The refund will be processed within 48 hours of the order being cancelled via email correspondence with webmaster@exalto-emirates.com.



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